Privacy Policy | Protecting Your Data and Privacy

Privacy Policy

This privacy policy explains how we handle your information, why we need it, and how we keep it safe. We want you to feel comfortable trading with us, so let’s keep it simple and clear.

What Information Do We Collect?

When you join us or explore our site, we collect a few details to keep things running smoothly:

  • Account Info: Your name, email, and phone number to set up your account.
  • Trading Activity: We track your trading moves and how you use our tools.
  • Support Chats: We save conversations with our support team to assist you better next time.
  • Technical Data: Your IP address and browser details to ensure the site works well.

Why Do We Need Your Information?

We use your details to enhance your trading experience:

  • Account Management: Your name and email help us create your account and send updates, like trading tips or platform news.
  • Trading Insights: Monitoring your trades allows us to offer better suggestions.
  • Security: Technical data helps us detect unusual activity and keep your account safe.

We’re not here to mess with your info—just to help you trade smarter!

Do We Share Your Information?

No, unless absolutely necessary:

  • No Selling: We don’t sell your details to anyone, ever.
  • Trusted Partners: We may share basics with payment processors to handle transactions.
  • Legal Requirements: If required by law, we’ll share what’s needed and inform you, unless prohibited.

Your info stays with us, safe and sound.

How Do We Protect Your Information?

We take security seriously:

  • Encryption: Your data is secured with bank-level encryption.
  • Monitoring: Our team watches for suspicious activity, like hacks.
  • Limited Access: Only essential staff can access your details.
  • Incident Response: If something goes wrong, we’ll notify you quickly and resolve it.

What About Cookies?

We use cookies to improve your experience:

  • Functionality: Cookies remember your settings, so you don’t need to log in repeatedly.
  • Analytics: Some cookies track site usage to help us improve it.
  • Your Choice: You can disable cookies in your browser, but this may affect site performance.

Your Choices and Rights

You’re in control:

  • Access: Request to see what data we have on you.
  • Corrections: If something’s incorrect, we’ll fix it.
  • Deletion: Ask us to delete your account, though we may retain some data for legal reasons.
  • Opt-Out: Unsubscribe from emails to stop receiving them.

Changes to This Policy

We may update this policy as our platform evolves:

  • Notifications: For significant changes, we’ll notify you via email or a site pop-up.
  • Stay Updated: Check this page periodically to stay informed.